Where is multilingual risk hiding in your organization?

A free, 10-point diagnostic to help identify gaps in multilingual governance. 

Get my free Snapshot
8–10 minutes • Industry-specific • No obligation

Accurate translation is important. Knowing who approved it, how it was reviewed, and whether the process can withstand scrutiny is just as critical.

When policies, training materials, patient communications, and regulatory documents move across languages, small gaps in ownership, terminology, review, or documentation can create significant business risks.

TLC's free Multilingual Risk Snapshot helps you take a closer look at those gaps and identify where your organization may need stronger controls.

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Find Your Risk Gaps.

You don't need to overhaul your entire multilingual process to make progress. You need to know where to start.
This 10-point diagnostic helps you evaluate key areas of multilingual governance, including:
Ownership and accountability

Is it clear who is responsible for multilingual content and its approval?

Terminology and consistency

Are critical terms managed consistently across languages, teams, and documents?

Review and validation

Are appropriate quality controls in place for high-stakes communications?

AI use and oversight

Are AI-assisted language workflows governed and documented?

Documentation and audit readiness

Can you demonstrate how important language decisions were made and approved?

Your Snapshot provides an accessible starting point for identifying potential gaps and deciding where to focus next.

 

 

risk exposure

Built Around Your Industry's Challenges

Language risk looks different depending on what your organization does and the consequences of a communication failure.

Choose the edition most relevant to your work.

Multilingual assessments, test content, curriculum materials, and educational resources. SELECT 
Safety procedures, operational instructions, emergency communications, and workforce understanding in high-risk environments. SELECT
Public-facing communications, language access, essential services, and accountability for multilingual information. SELECT
Patient understanding, informed consent, care instructions, and critical communications that affect health and safety. SELECT
Employee policies, onboarding materials, workplace training, and communications that support an informed, multilingual workforce. SELECT
Policy documents, claims communications, coverage explanations, and consistency in language that affects customer understanding and decisions. SELECT
Contracts, legal notices, case-related documents, and the accuracy and defensibility of high-stakes communications. SELECT
Clinical documentation, regulated content, specialized terminology, and consistency across multilingual materials. SELECT
Safety instructions, standard operating procedures, technical documentation, and workforce training. SELECT
Service notifications, emergency alerts, safety instructions, and essential communications that customers need to understand. SELECT

The goal is to help you recognize where language-related risks may emerge in your environment, not to give every organization the same checklist. 

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Why Multilingual Governance Matters

Traditional quality assurance asks whether a translation is accurate. Multilingual governance asks additional questions:

  • Who owns the content?
  • Which version was approved?
  • What terminology and review requirements apply?
  • How was AI or other technology used?
  • Can the organization demonstrate that appropriate controls were followed?

These questions matter when communication affects safety, compliance, legal obligations, patient care, or public trust.

TLC is developing a standard to help organizations approach these challenges through clearer accountability, consistent controls, and defensible multilingual workflows.

The free Multilingual Risk Snapshot is a practical first step toward understanding where your current processes may need attention.

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Ready to find your starting point?

You don't have to know exactly where the gaps are before you begin. That's the point of the Snapshot.

Spend 8–10 minutes evaluating your organization's multilingual risk areas and identify where a closer look may be worthwhile.

Get my free Multilingual Snapshot PDF

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